Privacy Policy – vipinay.con

Overview

This Policy applies to all personal data collected through the vipinay.con website, mobile platform, customer support channels, and any other touchpoints through which you interact with vipinay.con. It is designed to comply with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 (DPA) of the Philippines, and its Implementing Rules and Regulations (IRR), as administered by the National Privacy Commission (NPC).

vipinay.con is committed to handling your personal data responsibly, transparently, and in accordance with applicable Philippine data protection law. We do not sell your personal data to third parties for their own marketing purposes.

Our Privacy Commitment to You

1. Personal Data We Collect

1.1 vipinay.con collects personal data that you provide directly, data generated through your use of the platform, and data received from third parties in connection with our services. The categories of personal data we collect include:

1.1 Registration & Identity Data

• Full legal name
• Date of birth (for age verification — you must be 21 or older)
• Residential address (including city, province, and postal code)
• Email address
• Mobile number
• Username and encrypted password
• Government-issued ID details (for KYC verification, e.g., Philippine passport, driver's license, SSS/UMID card)

1.2 Financial Data

• GCash or PayMaya account details (mobile number linked to e-wallet)
• Bank account details (for bank transfer transactions via BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank)
• Debit card details (where applicable)
• Transaction history (deposits, withdrawals, wagers, winnings)

1.3 Usage & Technical Data

• IP address and approximate geolocation
• Device type, operating system, and browser information
• Session duration, pages visited, and features used
• Game history and betting patterns
• Login timestamps and access logs

1.4 Communications Data

• Customer support chat transcripts and email correspondence
• Survey responses and feedback submissions
• Promotional opt-in preferences

1.2 Where vipinay.con is required by law to collect certain personal data (such as for KYC/AML compliance) and you fail to provide it, we may be unable to open or maintain your account or process your transactions.

2. How We Use Your Personal Data

2.1 vipinay.con uses your personal data for the following purposes:

2.2 vipinay.con will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or as otherwise permitted by applicable Philippine law.

3. Legal Basis for Processing

3.1 Under the Philippine Data Privacy Act of 2012, vipinay.con processes your personal data on the following legal bases:

• Contractual necessity – Processing required to fulfil our obligations to you under the Terms & Conditions, including account management, payment processing, and game provision.
• Legal obligation – Processing required to comply with applicable Philippine laws, including the Anti-Money Laundering Act (AMLA), PAGCOR regulations, and National Privacy Commission requirements.
• Legitimate interests – Processing for fraud prevention, platform security, responsible gaming monitoring, and internal analytics, where these interests are not overridden by your data protection rights.
• Consent – Processing for marketing communications and non-essential cookies, where you have provided explicit consent. You may withdraw consent at any time.

4. Data Sharing & Disclosure

4.1 vipinay.con does not sell your personal data. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:

• Payment processors – GCash, PayMaya/Maya, and Philippine banking partners (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank) to process your deposits and withdrawals.
• Game providers – Third-party game software providers who supply games available on the vipinay.con platform. These providers receive only the data necessary to deliver the game service.
• KYC/identity verification providers – Third-party services that assist with age and identity verification in compliance with Philippine regulations.
• Regulatory authorities – PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government bodies where disclosure is required by law.
• Law enforcement – Philippine law enforcement agencies where required by court order, subpoena, or applicable law.
• IT and security service providers – Third-party providers who assist with platform hosting, security monitoring, and technical operations, subject to strict data processing agreements.

4.2 All third parties with whom vipinay.con shares personal data are required to handle such data in accordance with applicable Philippine data protection law and are prohibited from using it for their own independent purposes.

5. Cookies & Tracking Technologies

5.1 vipinay.con uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files stored on your device when you visit the platform. We use the following categories of cookies:

• Strictly necessary cookies – Required for the platform to function, including session management, login authentication, and security. These cannot be disabled.
• Functional cookies – Remember your preferences such as language settings, game display options, and responsible gaming limits you have set.
• Analytics cookies – Help us understand how players use the platform so we can improve performance and user experience. Data collected is aggregated and anonymised where possible.
• Marketing cookies – Used to deliver relevant promotions and offers based on your activity on the platform. These are only set with your consent.

5.2 You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the vipinay.con platform. Strictly necessary cookies cannot be disabled as they are essential to platform operation.

6. Data Retention

6.1 vipinay.con retains your personal data for as long as your account is active and for a period thereafter as required by applicable Philippine law and regulation. Specific retention periods include:

• Account and identity data – Retained for the duration of your account and for a minimum of five (5) years after account closure, in compliance with AMLA and PAGCOR record-keeping requirements.
• Transaction and financial records – Retained for a minimum of five (5) years from the date of the transaction, as required under the Anti-Money Laundering Act.
• Customer support records – Retained for three (3) years from the date of the interaction, or longer if related to an ongoing dispute or investigation.
• Marketing preferences – Retained until you withdraw consent or close your account, whichever is earlier.
• Technical and usage logs – Retained for up to twelve (12) months for security and fraud prevention purposes, after which they are deleted or anonymised.

6.2 When personal data is no longer required for the purposes for which it was collected and no legal retention obligation applies, vipinay.con will securely delete or anonymise it in accordance with our internal data disposal procedures.

7. Your Data Rights

7.1 Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by vipinay.con:

7.2 To exercise any of your data rights, please contact our Data Protection Officer (DPO) using the contact details in Section 12. vipinay.con will respond to verified requests within thirty (30) days in accordance with NPC guidelines. We may need to verify your identity before processing your request.

7.3 If you believe that vipinay.con has not handled your personal data in accordance with the Data Privacy Act of 2012, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

8. Data Security

8.1 vipinay.con implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and our servers.
• Encryption of sensitive data at rest, including financial information and government ID details.
• Multi-factor authentication options for player accounts.
• Regular security audits and penetration testing of the platform.
• Role-based access controls limiting staff access to personal data on a need-to-know basis.
• Continuous monitoring for suspicious activity and potential data breaches.
• Incident response procedures in compliance with NPC breach notification requirements.

8.2 In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, vipinay.con will notify the National Privacy Commission and affected players in accordance with the timeframes prescribed under the Data Privacy Act of 2012 and NPC Circular No. 16-03.

8.3 While vipinay.con takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. You are also responsible for maintaining the security of your account credentials and should notify us immediately if you suspect unauthorised access to your account.

9. Children's Privacy

9.1 If vipinay.con becomes aware that personal data has been collected from a person under 21 years of age without appropriate parental or guardian consent, we will take immediate steps to delete that data and close the associated account. Any funds deposited by an underage player will be handled in accordance with applicable Philippine law.

9.2 If you are a parent or guardian and believe that your child has registered on vipinay.con, please contact our support team immediately using the contact details in Section 12.

10. Third-Party Links

10.1 The vipinay.con platform may contain links to third-party websites or services, such as payment provider portals. This Privacy Policy applies only to the vipinay.con platform and does not cover the privacy practices of any third-party websites or services.

10.2 vipinay.con is not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any third-party services you access in connection with your use of vipinay.con.

11. Changes to This Privacy Policy

11.1 vipinay.con reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or regulatory requirements. Where changes are material, we will provide reasonable notice to registered players via email or a prominent notice on the platform.

11.2 The "Last Updated" date at the top of this page indicates when the Policy was most recently revised. Your continued use of the vipinay.con platform following the effective date of any amendment constitutes your acknowledgement of the revised Policy.

11.3 We encourage you to review this Privacy Policy periodically to stay informed about how vipinay.con protects your personal data.

12. Contact Us & Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by vipinay.con, please contact our Data Protection Officer (DPO):

You also have the right to lodge a complaint directly with the National Privacy Commission if you believe your data rights under the Data Privacy Act of 2012 have been violated. For responsible gaming concerns, please visit our Responsible Gaming page.